Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how Alpha Trans USA Ltd (“Alpha Trans”, “we”, “us”, or “our”) collects, uses, and protects information when you use this website. By using this website or submitting a form on it, you agree to this Policy.

Information we collect

Information you provide. When you submit a quote request or contact form, or email us, we collect the details you give us — such as your name, company, email address, phone number, shipment origin and destination, equipment type, and any message you send.

Information collected automatically. Like most websites, our hosting infrastructure may log standard technical data (such as IP address, browser type, and pages visited) for security, diagnostics, and operation. We do not use this website to build advertising profiles.

How we use information

We use the information to respond to your enquiry and prepare quotes; to provide, manage, and improve our services and website; to communicate with you; to maintain the security of our systems; and to meet our legal, regulatory, and safety obligations.

Consent

By submitting an enquiry, you consent to us contacting you about that enquiry and our services. You may withdraw consent to marketing communications at any time by contacting us; we may still send communications necessary to respond to your request or as required by law.

How we share information

We do not sell your personal information. We share it only with: service providers who help us operate this website and respond to enquiries (for example, hosting, database, and email-delivery providers), who are required to protect it; authorities or other parties where required by law or to protect our rights, property, or safety; and parties involved in a business transaction such as a merger or sale.

Cross-border information

As a carrier serving both Canada and the United States, and because some of our service providers operate in the United States, your information may be stored or processed outside your province or country and may be subject to the laws of those jurisdictions.

Retention

We keep personal information only as long as needed for the purposes described above or as required by law, and then dispose of it securely.

Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Under applicable Canadian privacy law (including PIPEDA), you may request access to or correction of your personal information, or ask about our practices, by contacting us using the details below. We will respond as required by law.

Cookies

This website uses only the cookies necessary for it to function. If we add analytics or other technologies in the future, we will update this Policy.

Children

This website is not directed to children, and we do not knowingly collect their personal information.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above shows the current version. Your continued use of the website means you accept any changes.

Contact us

For privacy questions or requests, contact us at info@alphatransltd.com or (905) 799-1525, or write to Alpha Trans USA Ltd, 105 East Drive, Brampton, Ontario L6T 1B5, Canada.